Last updated: 2024
This Privacy Policy describes how Almazov Appliance Repair LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our website, social media pages, or other online services, and explains your privacy rights and how the law protects you. We also explain how we comply with SMS/MMS content policy requirements for sending text messages.
Obtaining User Consent (Opt-in)
- We will not send you any SMS messages unless you have given us your express prior written consent.
- We obtain consent through a checkbox on our website form that clearly states you are opting in to receive SMS messages, or by having you send a confirmation text to a designated number.
- We record and track all opt-ins and opt-outs.
Opt-Out
- You have the right to opt-out of receiving SMS messages from us at any time by replying "STOP" or "UNSUBSCRIBE" to any text message you receive from us.
- Opt-out instructions are clearly stated in all SMS messages we send.
Personal Data Collection and Use
- We collect information you provide directly, such as your name, email address, phone number, and appliance repair request details.
- We may also collect information automatically, such as your IP address, device type, and browsing activity.
- We use your information to provide and improve our services, process your requests, and send appointment reminders and updates.
Sharing Your Personal Data
- We will not share your information with any third party for marketing purposes without your express consent.
- We may disclose your information if required by law or to protect the rights or safety of ourselves or others.
Security of Your Personal Data
- We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.
- No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
Children's Privacy
- Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
- If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By using our services and providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.